We provide detailed manuals for installation of all our products. These are available in our Product Resource Portal, which requires login credentials.
We are happy to answer questions regarding installation.
General Advice
Store flooring in a climate-controlled area.
Our floors should only be stored and installed in climate-controlled areas that are protected from abnormal changes in temperature or moisture.
Prepare the subfloor before installation.
Subfloors must be even, clean, dry, crack-free and made from suitable materials. Installing our product on an inadequately prepped subfloor will damage the floor and void the warranty.
Detailed subfloor prep guidelines can be found in our Product Resources Portal.
Select from a floating or glue-down installation.
Our floors are installed floating or glued-down. None of our flooring is intended to be nailed-down.
Have questions? Ask us.
If you have questions about the product once it has arrived onsite, do not continue with installation. Please contact us and we will help resolve the issue.
To access detailed installation and care manuals for our products, login to the Product Resources Portal
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